Last updated: June 13, 2024
Shipping Policy
At Perfume Decants Jamaica, we strive to offer reliable and efficient shipping services for our customers. Please read our shipping policy carefully to understand how we handle shipping and delivery.
Island-wide Shipping (Jamaica)
We offer shipping across Jamaica at a flat rate of $5 for orders up to 10 lbs. Our shipping partners are Knutsford Express and Zipmail. For orders over $30, we provide free shipping.
Global Shipping
We also ship internationally at a flat rate of $10 for orders under 10 lbs. For orders over $50, we offer free global shipping.
Return Policy
Due to the nature of our products, we do not accept returns. All sales are final.
Refund Policy
We take great care in packaging and shipping our products to ensure they reach you in perfect condition. However, in the unlikely event that you receive a broken item, please contact us immediately.
Conditions for Refunds
- You must provide photographic proof of the broken item(s).
- Contact us within 7 days of receiving the item to report the damage.
Once we receive your report and photographic evidence, we will discuss the available options for a refund. Please note that refunds are issued on a case-by-case basis and are at the sole discretion of Perfume Decants Jamaica.
Contact Us
If you have any questions about our Shipping, Return, and Refund Policy, please contact us:
- By email: customersupport@perfumesjamaica.com
- By visiting this page on our website: https://perfumesjamaica.com/contact-us/
- By phone number: +1876-348-3833