FAQs

Orders are typically processed and shipped within 1-3 business days. Delivery times may vary depending on your location. You will receive a tracking number once your order has been shipped. For customers who are based locally (Jamaica), orders are typically received in 5 business days. For international buyers, you should receive your order within two week.

Yes, we currently ship to the U.S., Canada, Caribbean and Latin America.

Due to the nature of our products, we cannot accept returns or exchanges. However, if there is an issue with your order, please contact us, and we will do our best to resolve it.

A perfume decant is a smaller, repackaged portion of a fragrance that is taken from a full-sized bottle. It allows customers to try a variety of scents without committing to a full bottle.

Perfume decants are cost-effective, allowing you to experience high-end, designer, middle-eastern and niche fragrances at a fraction of the cost. They are perfect for exploring new scents, traveling, and finding your signature fragrance.

Our decants are carefully transferred from the original bottles into high-quality, sterile spray bottles to ensure the integrity and longevity of the fragrance. Each decant is labeled with the fragrance name and brand.

Yes, all our decants are 100% authentic. We purchase full-sized bottles from authorized retailers and decant them ourselves to ensure quality and authenticity.

We offer decants in 5 ml and 10 ml sprayer bottles, with the most common being 10 ml. This size is perfect for sampling and travel.

Store your decants in a cool, dark place away from direct sunlight and extreme temperatures. This will help maintain the fragrance’s quality and longevity.

We accept all major credit cards, including Visa, MasterCard, and American Express. We also accept payments through PayPal and bank transfer and Cash on delivery (COD) for local buyers (Jamaica).

We occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.

You can reach our customer service team via email at customersupport@perfumesjamaica.com or by phone at +1876-348-3833. We are available to assist you Monday through Saturday, from 9 AM to 9 PM.

Yes, we offer gift packaging for an additional fee. You can select this option during checkout, and your decants will be beautifully packaged, making them perfect for gifting.

If you’re looking for a specific fragrance not currently listed, please contact us. We are always looking to expand our offerings and will do our best to accommodate your request.

We value your feedback! After receiving your order, you will receive an email with a link to leave a review. You can also leave reviews directly on our website under the product page.